This Privacy Policy regulates the use of the Internet portal service with www.romotour.com address. The owner of this site is:
• ROMO TURISMO RECEPTIVO, S.L.
• NIF: B95031951
• Address: C/ Gordoniz 22 – Plt. 1, 48012, Bilbao (Bizkaia)
• Phone: +34 94 443 34 63 /+34 662 310 995 /+34 600 400 213
• Mail: info@romotur.com
Purpose: Why do we process your data?
For the purposes of the provisions of RGPD [Data protection law] of April 27, 2016, and LO [Organic law] 3/2018, we will treat the data we collect for the following purposes:
• To contact you if you ask us to do so.
• To manage your browsing on the web, if applicable.
• To send you commercial communications about our products and services.
• To manage the purchase of the products offered on the web, where appropriate.
For this, the user will have a registration form whose completion will legitimize the interested party to access and enjoy certain services offered on the web.
However, the user is informed that in all contact forms they will be informed of the use that will be made of the data obtained and, if they are used for a different purpose, said consent will be obtained previously and expressly.
If the consent of the interested person is given in the context of a written statement that also relates to other matters, the request for consent shall be presented in such a way as to be clearly distinguishable from other matters, in an intelligible and easily accessible form and using clear and plain language, in accordance with Article 7.2 of the GDPR of 27 April 2016.
Legitimation: What is the legitimacy for the processing of your data?
The legal basis for the processing of your data will be based on:
• The consent of the interested party, for the processing of their data, in accordance with article 6. 1. a) of the European General Data Protection Regulation.
• The necessary execution of a contract in which the interested party is a party or for the application at his request of pre-contractual measures, in accordance with article 6. 1. b) of the European General Data Protection Regulation.
Recipients: To whom do we communicate your data?
Personal data will not be transferred except in compliance with legally established obligations or to support the services linked to this treatment.
Conservation: How long do we keep your data?
We will keep your personal data for at least 5 years in case you are a client and for strict compliance with the legal obligations established in the regulations.
If you are not a customer, we will keep your data for the minimum time necessary to manage our relationship.
Rights: What are your rights when you provide us with your data?
Anyone has the right to obtain confirmation as to whether personal data concerning them is being processed.
Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected.
In certain circumstances, interested persons may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
In certain circumstances and for reasons related to their particular situation, interested persons may object to the processing of their data. In this case, the data will no longer be processed, except for legitimate reasons or the exercise or defense of possible claims.
Interested persons may request the portability of the data to obtain the data they have provided in a structured, commonly used and machine-readable format, to be downloaded by themselves or transmitted to another entity.
The interested party can exercise their rights by sending an email to the email address info@romotur.com, or where appropriate to the physical address C / Gordoniz 22 – Plt. 1, 48012, Bilbao (Bizkaia).
Consent minors: What if you are a minor?
In the event that some of our services are specifically aimed at children under fourteen years of age, we will request the consent of the parents or guardians for the collection of personal data or, where appropriate, for the automated processing of data in accordance with article 7 of the LOPDGDD.
Accuracy, veracity and security of the data: How do we treat your data?
The User is solely responsible for the veracity and correctness of the data included, exonerating us from any responsibility in this regard. Users guarantee and respond, in any case, the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the registration or subscription forms. We will not be responsible for the veracity of the information that is not of our own elaboration and of which another source is indicated, so it does not assume any responsibility for hypothetical damages that may arise from the use of said information.
We also reserve the right to update, modify or delete the information contained on the website and may even limit or deny access to such information.
We will not be liable for any loss or damage that the User may suffer as a result of errors, defects or omissions in the information provided by the person in charge provided that it comes from outside sources.
The data will be treated confidentially and under the subjection to appropriate technical and organizational security measures to prevent its alteration, loss, treatment or unauthorized access.
You may file a claim with the Spanish Agency for Data Protection, especially when you have not obtained satisfaction in the exercise of your rights, at the postal and / or electronic address indicated on page www.aepd.es.